RETAIL

A leading UK food retailer was behind schedule with the implementation of several SAP products as part of a major business transformation programme.

 

Dragonfly was engaged to recover testing and define a comprehensive test strategy that would ensure the success of all future testing.

CLIENT PROFILE

  • One of the UK’s largest food retailers

  • Large, complex business transformation programme to improve sales, reduce working capital and achieve efficiency savings by updating systems and process capabilities through the introduction of SAP

  • Incumbent System Integrator lacked the necessary test leadership and expertise required to deliver critical releases

  • Early test delivery was behind schedule and required urgent recovery.

SOLUTION

  • Provision of an interim test director to regain stakeholder confidence

  • Rapid review of existing test practices using our 100-point assessment matrix to benchmark current test capability and identify improvement areas

  • Implementation of improvement measures to deliver a series of quick wins to recover the testing schedule

 

  • Definition of a new test strategy designed to find as many issues as early as possible

  • Provision of 3 x testing specialists to plan, manage and deliver UAT in conjunction with business users

  • Introduction of transparent and rigorously controlled test processes.

OUTCOME

  • Recovery of early delivery to commence and exit UAT on time – enabling the successful rollout of core SAP products across the retailer’s depots and stores (including Supply Chain, ERP, Finance and BI)

  • Stabilization and optimization of the test organization and test delivery

  • Timely delivery of UAT through the definition and management of a clear plan

  • A roadmap for all future testing through the definition of a comprehensive test strategy.